Technical Support

National, Dependable, Cost-Effective Services

PrintersPlus supports your investment right across Canada, no matter how much equipment you purchase or where it is installed. As a long-standing business, we understand the importance of protecting, managing and maintaining the life of your investment. PrintersPlus Technical Services range from pre-sales support to warranty services.

Call Centre

Networked, printing and imaging environments are complex. This complexity increases on a daily basis. At PrintersPlus, our technical support team is able to troubleshoot and manage devices in an entire printer fleet. This high-level of technical support processes all warranties and SLAs in a granular manner. Our technical support crew can also manage your print environment locally freeing customers of the burden of managing printers saving your IT department money and effort.

Spare in the Air

We maintain your equipment to your standards. We can answer your call when a machine has failed you and will arrange for overnight delivery of replacement parts so you can get back to business right away. Our pre-sales and post-warranty service ensures you get the most out of your investment.

Consolidate Billing

PrintersPlus Full Cost Per Page agreements help you make the more efficient use of your staff time and cut expenses by putting all the individual costs of equipment, supplies and services into a single, easy payment.

Maintain Your Investment

PrintersPlus is happy to provide estimates on all parts and pricing, including reduced parts pricing on HP, Lexmark, and Samsung products. Talk with one of the technical experts about any of the Technical Services we provide, including Technical Pre-Sales Support, Configuration, Installation, Training, Repair, Post-Sales Support, in the context of your unique printing, imaging or IT product needs. We have a privileged relationship with HP that allows us to sell the complete HP IPG line – that can extend the life and functionality of your imaging and printing investment. We also maintain a vast stock of inventory on all our parts in order to ensure immediate repair and offer large contract repair set pricing and per call basis agreements to meet specific needs.

Warranty and Post-Warranty Support

PrintersPlus maintains your equipment quality to the highest possible standard, during the warranty and beyond. That ensures the best possible performance at the lowest cost. Many customers choose our post-warranty service because they want to get the most out of their investment within a realistic and cost-effective strategy.